30-Day Returns
Receive 30-day returns throughout the site with this Tousains promotion.
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About Tousains
About Tousains:
Ways to Save at Tousains:
Shipping Information:
Tousains is a fitness brand devoted to merging science and quality to create high-performance fitness equipment. Launched in 2010 by a group of fitness enthusiasts, Tousains aims to help individuals achieve their wellness goals through products crafted with an ergonomic, user-centered design and backed by medical science. With over two decades of combined expertise in R&D, design, and manufacturing, Tousains upholds the highest standards of quality and safety. Every product undergoes rigorous testing and certification, meeting international standards like CE, EMC, LVD, ROHS, and GS for safety and reliability. As the brand continues to grow, it is developing the Tousains app to enhance the efficiency of using their equipment. This project is set to launch on the Indiegogo platform, and Tousains invites everyone to join in their journey of fitness innovation.
Products Sold by Tousains:
Tousains offers a comprehensive range of fitness equipment designed to support a balanced and effective workout routine. Their products include:
- Treadmills: Durable and ergonomic treadmills for a range of fitness levels.
- Exercise Bikes: High-quality, adjustable bikes to suit every rider.
- Rowing Machines: Designed to deliver a full-body workout with minimal impact.
- Strength Training Equipment: Targeted gear for building muscle and improving strength.
- Ellipticals and Cross Trainers: Low-impact equipment that provides both cardio and strength benefits.
- Accessories: Fitness tools and accessories to enhance training routines and maintain equipment longevity.
Ways to Save at Tousains:
- 5% Off First Order: New customers can enjoy 5% off their first purchase by signing up for Tousains' email list. Subscribers also receive exclusive deals and promotions.
- Social Media Updates: Follow Tousains on social media for updates on flash sales, seasonal discounts, and other promotions.
- Seasonal Sales on the Homepage: Keep an eye on the website's main page for special sales during holidays, with discounts as high as 50%.
- Hot Sale Section: Check the "Hot Sale" section for reduced prices on popular home fitness equipment.
Shipping Information:
Tousains offers free shipping on all orders, ensuring customers can get their equipment delivered conveniently and at no extra cost. Each purchase also comes with a two-year warranty for added peace of mind, and Tousains allows returns within 30 days.
Contact Information:
Tousains offers several contact methods based on the type of inquiry:
- General Customer Service: Submit a trouble ticket on their website for assistance during your purchase.
- Pre-Purchase Questions: Email info@tousains.com for any inquiries related to product selection or orders.
- After-Sales Support: Reach out to customer@tousains.com for questions regarding orders after purchase.
- Business Inquiries: For partnership or corporate inquiries, email corporate@tousains.com.
- Customer service hours are Monday through Friday, from 5:00 p.m. to 12:00 p.m. PST.
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Frequently Asked Questions
Does Tousains have promo codes or coupon codes?
Yes, Tousains offers promotional codes, including a 5% off code for new customers who sign up for their email list. Additional codes may be available during seasonal sales and promotions.
How do I use a promo code on their website?
To use a promo code, enter it in the designated field during checkout. The discount will be applied to the order total.
Do they have sales and promotions often?
Tousains frequently holds sales, especially around major holidays and seasonal events. For the latest deals, check their website’s homepage or follow them on social media.
How can I save the most money shopping at Tousains?
To maximize savings, new customers can use the 5% off email sign-up discount, while returning customers should check seasonal sales on the homepage and browse the Hot Sale section. Following Tousains on social media can also reveal exclusive discounts.
What is their return policy?
Tousains has a 30-day return policy for all products. Items must be returned in their original condition and packaging for a full refund or exchange. For returns, contact Tousains customer service to initiate the process and obtain a return authorization.
What are their most popular products?
Popular items at Tousains include their ergonomic treadmills, versatile exercise bikes, and compact rowing machines, all designed for efficient home workouts.
Does Tousains offer any special discounts?
Special discounts include the 5% email sign-up offer and seasonal promotions, with discounts of up to 50% during select times of the year. Following their social media and visiting the website regularly ensures access to these savings opportunities.
